Updates

Announcements / Product Updates / Updates — 4 Comments
30
Dec 11

Announcing Spokn 3.0.0

The last few months have been an eye-opening experience for us as far as VoIP in the Middle East is concerned. Customers in UAE, Saudi Arabia, Oman, Kuwait etc have been facing connectivity issues and have generally had a hard time making calls over VoIP. We thought a VPN-integrated Spokn dialer would work well, but with help from helpful customers like you, we found that VPN connections too were getting blocked by ISPs.

We’ve quickly engineered a solution that relies on obfuscation of the VoIP stream and we’re thrilled to release it today. As an added bonus, we’ve tweaked the codec for improved voice quality. We’ve beta tested this with customers from different countries in the Middle East and all of them had very good things to say about it. So here it is – Spokn for Windows v3.0.0.

As always, do let us know your feedback and suggestions – it helps us make Spokn better for you.

Here’s wishing you all a wonderful new year! We have something exciting coming up for our Resellers and Android users, so stay tuned…

Update: Some users may experience voice distortion during calls. This is due to HIGH microphone volume. Please reduce the volume manually for now. We are working on an automatic mechanism for our next release.

Company / Updates — 42 Comments
21
May 11

VoIP blocked? No problem!

UPDATE! – We released Spokn version 3.0.0 that works without a VPN even in countries like UAE, Saudi Arabia, Oman, Kuwait etc. It features even improved voice quality and addresses all the issues our customers have faced.
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Spokn works on the industry-standard SIP protocol. For you, it means that you can also choose to make great quality, low cost, international calls using any SIP compliant phone or software. But the openness of SIP is also a problem for customers in certain countries (such as in the Middle-East), where VoIP communications are blocked by ISPs.
The Windows client bypassing blocks
We’re thrilled to announce the release of our latest Windows Desktop client that integrates a mechanism to bypass such blocks. The application now intelligently figures out if there are network restrictions in place and automatically bypasses them, allowing you to make Spokn calls from restricted environments.
Give it a try and do let us know what you think!

Company / Updates — No Comments
21
May 11

New numbers for the Callback service

Our Callback service is quite popular in countries such as India, where we cannot provide local access lines. The service works like this -

  1. A Spokn subscriber registers his phone number on the Spokn website
  2. The subscriber calls our Callback number (a US number) from his registered phone
  3. The Callback service sees an incoming call from a registered phone number, disconnects the call and makes a call back to the same number
  4. The subscriber keys in the destination number and enjoys the low calling rates of Spokn
The Callback service, as a result, cannot function if it does not get the proper caller ID of the caller. Unfortunately, the nature of international telecommunications is such that an international call is routed over multiple telecom operators. While the call is being handed over from one operator to another, the caller ID information sometimes gets corrupted and our Callback service ends up with an incorrect or completely missing caller ID.
Since the routing of the international calls depends on your telecom operator, Spokn is unable to do much in this case except pester them to fix their routes. But to mitigate the issue, we’ve added additional numbers to the Callback service in the hope that different routes would be used to reach them – routes that may respect the caller ID information.
So here are the numbers that you can use for the Callback service now. If any of them don’t work for you, please drop us an email at support@spokn.com and we’ll help you out -

  • +1(917)-677-4533
  • +1(831)-480-0720
  • +1(615)-472-7260

Company / Updates — No Comments
16
Feb 10

Now Thumb Click Spokn On Your BlackBerry

For those who have been waiting to use Spokn on their touchscreen BlackBerry the wait is over, for others we feel it’s a good time to try it out.
Spokn is now available on BlackBerry Storm and we are quite upbeat after achieving this much awaited milestone.
We have kept things simple for the most of it so you can start making calls right away. Do let us know how it goes.
While the dream run continues for Spokn we are constantly working to add new features that will help you communicate better and more than ever before at lowest costs.
Do let us know any feedback and suggestions you might have. We’d be glad to know if you’ve Spokn ;)